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At Stewarts we understand that excellent delivery is key to repeat business, to this note we have a dedicated full time customer care centre ensuring our service delivery and workmanship remains at the possible highest level. |
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Our customer care team complete telephone audits to gain feedback on the customer’s experience. Stewarts believe communication with the customers is the key to a successful customer experience. Quality control – 25% checks are carried out internally and third party and the results are collated to produce KPI’s which can be monitored and benchmarked Stewarts Plumbing and Heating Ltd are proud to confirm we are an ISO9001 registered firm and we abide by all the processes and procedures required to maintain our quality standards and systems. |
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